Definition

Client Portal

A secure online space where clients can access project updates, approve deliverables, and communicate with their agency.

A secure online space where clients can access project updates, approve deliverables, and communicate with their agency.

Definition

A client portal is a dedicated digital space that gives clients self-service access to their project information. Features typically include progress updates, document sharing, approval workflows, invoicing, and communication tools. Portals replace scattered emails and calls with centralized, transparent communication.

Why This Matters for Agencies

Client portals have evolved from nice-to-have to essential. Modern clients expect on-demand access to their account. Agencies using portals report higher client satisfaction, fewer status meetings, and reduced communication overhead. The key is choosing a portal that clients actually want to use.

Example

Client logs into portal to see: Current project status, pending approvals awaiting their action, recent updates from the team, invoices and payment history, scheduled milestones and deadlines.

Portals That Clients Actually Use

Angelwood's client portal is designed for engagement, with automatic updates from your PM tools and one-click approvals.